Drive exceptional customer experiences as a Customer Service Manager at Shoppers Drug Mart. Oversee cashier operations, train staff, and uphold service excellence throughout the store.

This supervisory role focuses on managing the customer service department and ensuring compliance with operational procedures. Your main tasks will include training cashiers, resolving customer issues, and maintaining merchandising standards. Bringing your problem-solving skills will be key to fostering a welcoming store setting.

Key Responsibilities:



• Ensure compliance with store policies and guidelines • Provide ongoing training for cashiers and merchandising staff • Address customer inquiries and resolve issues promptly • Organize store displays and manage inventory accordingly • Perform clerical tasks and banking duties as required

Requirements: • Robust judgment and independent thinking capabilities • Effective problem-solving skills for enhanced customer satisfaction • Computer literacy with sound organizational skills • Productive time management and multitasking abilities • In-depth product knowledge for better customer support

Utilize your management skills to elevate the Shoppers Drug Mart customer experience. #J-18808-Ljbffr

📌 Customer Service Manager At Shoppers Drug Mart Winnipeg (Canada)
🏢 Shoppers Drug Mart
📍 Canada