Company OverviewBrother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.Company OverviewBrother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.Why Work at Brother?At Brother Canada, we’re more than a team; we’re a communityguided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.Role OverviewReporting to the Director, B2C Sales, the B2C Sales Operations Analyst supports the B2C Sales team by managing sales reporting, analytics, and operational processes. The role works closely with B2C Sales team members, internal stakeholders from cross functional teams, and key retail accounts to consolidate and analyze sales, inventory, order, and promotional information. By delivering accurate reporting, actionable insights, and responsive operational support, the Analyst helps the sales team make informed decisions, identify business opportunities, and maintain strong customer relationships.Duties & ResponsibilitiesPrepare and distribute accurate weekly and monthly sales, purchase, cancellation, inventory, order, and point-of-sale reports for assigned retail accounts and sales channelsConsolidate data from multiple internal and external sources, validate its accuracy, investigate discrepancies, and **escalate** significant issues when requiredAnalyze sales performance, inventory, order plans, and promotional activity to identify trends, risks, gaps, and business opportunitiesTranslate reporting results into clear insights and recommendations that support account planning and B2C Sales decision-makingMaintain retail account reporting tools and dashboards, ensuring information is accurate, current,



and available according to established reporting timelinesPrepare reporting materials and business updates for internal reviews, customer meetings, and account-planning discussionsIdentify and implement opportunities to improve reporting accuracy, information flow, process efficiency, and stakeholder experienceSales, Accounts & Cross-Functional SupportMonitor weekly order-plan performance and collaborate with account buying teams, account managers, and Supply Chain to address forecast, inventory, or order-related issuesSupport product launches by coordinating pricing, item setup, launch information, and other required product data with internal teams and customer contactsCoordinate with Sales, Marketing, Finance, Product Management, Supply Chain, and other internal stakeholders to respond to customer and account information requestsSupport promotional planning and execution by maintaining relevant information, monitoring activity, and communicating changes or issues to appropriate stakeholdersAct as a responsive point of contact for operational and reporting questions from assigned key retail accounts and internal stakeholdersParticipate in weekly B2C Sales meetings and provide updates on reporting, orders, inventory, promotions, risks, and follow-up actionCustomer & Additional SupportAttend customer meetings occasionally, as requiredPerform other related duties and support ad hoc projects as assignedEducationUniversity degree or college diploma in business, commerce, analytics, supply chain, finance, or related discipline, or an equivalent combination of education and relevant experienceExperience & QualificationsUniversity degree or college diploma in business, commerce, analytics, supply chain, finance, or related discipline, or an equivalent combination of education and relevant experienceExperienceAt least three years of experience in sales operations, sales support, retail account support, customer service, supply chain, business analytics, or a related fieldExperience in consumer electronics, consumer packaged goods, retail, or another product-based industry PreferredExperience supporting major retail or e-commerce accounts PreferredLanguagesBilingualProficiency in both written and verbal English communication is essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of QuebecSkills / Knowledge / AbilitiesDemonstrated ability to consolidate, validate, analyze, and interpret data from multiple sourcesStrong proficiency in Microsoft Excel, including pivot tables, lookups, data validation, and the organization and analysis of large data setsExperience preparing recurring reports, dashboards, or sales performance analysesStrong attention to detail and demonstrated commitment to data accuracy and qualityAbility to identify discrepancies, investigate underlying causes, and raise issues or risks in a timely mannerStrong critical‑thinking and problem‑solving skills,



with the ability to translate data into explicit insights and recommendationsStrong organizational and time‑management skills, with the ability to manage recurring deadlines and changing prioritiesAbility to work independently while collaborating effectively with internal teams and external customer contactsExperience working with point-of-sale, inventory, order, forecast, and promotional data PreferredExperience using Tableau or another business intelligence and data‑visualization platform PreferredExperience improving reporting processes, dashboards, or data‑quality controls PreferredAdditional Details For This RoleHybrid Work Setting – Enjoy the flexibility of a hybrid model, with three days working remotely and two days in the office each week, supporting work-life balance and meaningful in-person collaboration. Exceptions may apply according to business needs. #atyoursideOur BenefitsWe believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. We’re big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and a company-wide holiday shutdown so you can enjoy real downtime. Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits. And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brother curated learnings to tuition reimbursement and personalized development plans. But it’s not all work, we love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded. At Brother Canada, we are truly At Your Side, supporting your success every step of the way.Our Mission, Vision & CultureOur mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.About Where We WorkBrother Canada’s head office and distribution centre in Montreal’s West Island is at the heart of our operations, housing teams in Marketing, Sales, Customer Experience, HR, IT, Finance, Supply Chain, and more. Our sales office in Mississauga, Ontario, and distribution centre in Richmond, British Columbia, support our coast-to-coast operations. We collaborate across Canada and Brother Americas - always At Your Side.Equal Opportunity Employer (EOE) StatementAt Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, colour, religion, sex, disability, or any other protected characteristic.#J-18808-Ljbffr

📌 c Sales Operations Analyst At Brother - $90,000 - $136,000 A Year (Winnipeg)
🏢 Brother
📍 Winnipeg