Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on motivating the team to create lasting brand loyalty. Roots is seeking a Team Lead to link our leadership team with sales associates.

Your responsibilities include supporting store management and driving an environment focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations. Key Responsibilities:

- Model selling and customer service behaviors
- Execute action plans with store management
- Coach team members on service fundamentals
- Resolve customer service issues promptly
- Perform opening and closing store procedures Requirements:
- 1+ years in retail apparel, luxury retail preferred
- Demonstrated ability to lead a sales team
- Experience with POS and daily banking processes
- Strong organizational skills and self-motivation
- Flexible availability for diverse shifts Enhance Roots' brand legacy by fostering a customer-centric approach through strong leadership and collaboration.

📌 Team Lead Role at Roots (Toronto)
🏢 Kibbi Technologies
📍 Toronto