Launch your career with MCI as a Full-Time Work-From-Home Customer Service Representative. Enjoy a flexible schedule, paid time off, and the opportunity to help customers effectively.

MCI is searching for dedicated individuals to join their remote customer service team. As a representative, you will manage inbound calls, troubleshoot issues, and build strong relationships with customers. Your expertise in resolving inquiries and identifying sales opportunities is vital for delivering top-notch service.

Key Responsibilities:
• Efficiently handle inbound customer calls with empathy
• Resolve basic technical issues swiftly
• Understand customer needs for accurate issue resolution
• Apply persuasive techniques for upselling services
• Manage customer accounts using internal systems

Requirements:
• Must be 18+ with a high school education
• Strong communication and typing skills (20+ WPM)
• Basic proficiency in Microsoft Office Suite
• Reliable with a solid work ethic
• Capable of multitasking and working independently

Embrace the chance to provide excellent customer service in MCI’s agile remote call center environment.
#J-18808-Ljbffr

📌 Full-Time Work-From-Home Customer Service Role (Prince Edward Island)
🏢 MCI
📍 Prince Edward Island