Become a Technical Systems Analyst with F12, providing essential IT support to clients and improving operational efficiency. This role helps hone technical troubleshooting skills in areas like networking and application support.

In this position, you're pivotal to client satisfaction, resolving technical challenges both in-person and remotely. Your collaboration with experienced Team Leads will enhance your understanding of critical IT functions, making the role an exciting entry point into the industry.

Key Responsibilities:
• Troubleshoot and support end-user IT issues
• Learn the unique needs of each client account
• Provide empathetic assistance during client interactions
• Keep accurate documentation for all support cases




• Assist in preparing and deploying IT equipment

Requirements:
• Minimum 1-year experience in IT support services
• Foundational knowledge in Networking and Virtualization
• Strong analytical and communication skills
• Familiarity with Microsoft or CompTIA A+/Network+ is a plus
• Willingness to work after hours when necessary

Bring your passion for technical support and solutions to F12, fostering robust client relationships and operational excellence.
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📌 Technical Systems Analyst (Alberta)
🏢 F12.net
📍 Alberta