Join Dilawri as a Service Advisor and play a key role in delivering outstanding customer service in the automotive sector. This position focuses on advising customers about vehicle repairs and maintenance.

As a Service Advisor, you will utilize your automotive expertise and customer service skills to assist clients with their vehicle needs. Your responsibilities will include gathering necessary information, advising on maintenance schedules, and ensuring effective communication with both customers and technicians. With over 4,000 employees, Dilawri promises a supportive work setting to help you thrive.

Key Responsibilities:
• Greet customers and collect vehicle repair information
• Explain maintenance importance based on manufacturer recommendations




• Document repair orders and verify customer concerns
• Keep customers updated on vehicle status throughout repairs
• Analyze monthly performance and customer satisfaction scores

Requirements:
• 2+ years' experience in a Service Advisor role
• Strong oral and written communication skills
• Ability to translate customer concerns for technicians
• Familiarity with warranty and maintenance standards
• Legally authorized to work in Canada

Contribute to automotive excellence and customer experience at Dilawri as a Service Advisor.
#J-18808-Ljbffr

📌 Service Advisor Opportunity with Dilawri (Alberta)
🏢 Dilawri Group of Companies
📍 Alberta