Join SAIL Outdoors in Quebec as a Customer Service Specialist. You'll play a crucial role in enhancing customer experiences for outdoor sports enthusiasts while representing our brand values.

In this role, you serve as the main point of contact for customers, ensuring they feel equipped and valued during their shopping experience. Your love for the outdoors and ability to listen will come into play as you assist customers in finding the right products for their adventures. Commitment to service excellence is essential as you support our mission.

Key Responsibilities:
• Engage with customers enthusiastically upon entry
• Educate customers about outdoor products and services
• Resolve customer concerns with promptness and care




• Foster an workplace reflecting SAIL’s values and mission
• Participate in training initiatives for continuous improvement

Requirements:
• Genuine passion for outdoor activities and customer service
• Strong interpersonal and communication skills
• Energetic and proactive approach to problem-solving
• Previous retail or customer service experience preferred
• Open to learning new product lines and services

Become a part of SAIL Outdoors and help elevate the customer journey in the world of outdoor adventure.
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📌 SAIL Outdoors Customer Service Specialist (Quebec City)
🏢 SAIL Outdoors
📍 Quebec City