Become a Senior Conversational Architect at Bell and redefine customer communication through innovative AI solutions. This hybrid role empowers your expertise in conversational design.

In this role, you will architect complex conversational AI systems that respond to customer needs effectively. Your responsibilities include working within an Agile framework to collaborate on designing user-centric interactions. Your experience with Large Language Models will shape how users engage with virtual assistants and chat solutions.

Key Responsibilities:
• Create architectures for conversational AI across multiple platforms
• Lead development efforts for chatbots and AI assistants
• Establish metrics for performance and user satisfaction




• Mentor teams on best practices and architectural standards
• Collaborate with UX teams to refine dialogue designs

Requirements:
• 5+ years in designing conversational experiences
• Solid understanding of NLU and LLM technologies
• Experience with cloud computing platforms
• Familiarity with Agile processes and collaboration tools
• Ability to present complex ideas clearly to stakeholders

Shape the future of communication technology with Bell by leveraging your AI expertise.
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📌 Senior Conversational Architect at Bell (Ontario)
🏢 Bell
📍 Ontario