Join Clio as a Senior Channel Operations Manager and spearhead the transformation of partner operations in the legal AI sector. This hybrid role emphasizes strategic implementation and operational excellence.

As part of the Revenue Operations team, you will be pivotal in enhancing Clio’s global partner channel, mapping current processes, and identifying areas for improvement. Your expertise will guide the business implementation of a new partner relationship platform, aiming to eliminate inefficiencies that cost time and revenue for partner account managers.

Key Responsibilities:
• Manage the business implementation of Clio’s partner platform
• Document and refine channel processes for clarity
• Drive down partner-side friction to enhance productivity




• Ensure accurate reporting on partner contributions in Salesforce
• Act as the main contact for operational strategy during annual planning

Requirements:
• 4+ years in channel or partner operations with a focus on implementation
• Strong experience with Salesforce and channel management
• Ability to work in a quick-paced, ambiguous environment
• Expertise in using AI tools for operational improvements
• Familiarity with BI tools for performance reporting

Lead the future of partner operations in legal technology with Clio.
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📌 Senior Channel Operations Manager Role (Ontario)
🏢 Clio
📍 Ontario