Starport is hiring a Client Accounts Director in Toronto to enhance client strategies and manage account relations effectively. This position blends in-office work with remote flexibility.

This strategic role involves guiding multiple client relationships and driving IT budget planning while leading a skilled team of IT Support Technicians. Your focus will be on proactive account management, ensuring best practices, and mentoring your team to deliver outstanding client solutions. You will play a significant role in both client satisfaction and team dynamics.

Key Responsibilities:
• Strategically manage client budgets and IT roadmaps
• Lead communications for high-priority client projects
• Develop and conduct strategic scorecard reviews




• Position valuable solutions to enhance retention
• Collaborate with finance to optimize account management

Requirements:
• At least 5 years in a comparable IT leadership role
• Robust knowledge of IT solutions and tools
• Experience preparing strategic reviews and proposals
• Proficiency in CRM systems like ConnectWise
• Excellent English proficiency, written and spoken

Drive impactful IT solutions and build client trust at Starport while leading a dedicated team.
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📌 Hybrid Client Accounts Director Role (Ontario)
🏢 Starport Managed Services
📍 Ontario