Join our energetic team as a Customer Service Agent focused on delivering exceptional experiences. Assist customers with their needs while ensuring effective communication and service coordination.

As a Bilingual Customer Experience Representative, you will handle arrivals and departures of aircraft, provide fueling and catering services, and secure hotels and transportation. This position requires fluency in French and English to interact with our diverse clientele. Strong problem-solving skills and communication abilities are crucial.

Key Responsibilities:
• Ensure timely and courteous arrivals and departures
• Facilitate fuel and catering requests for clients
• Coordinate hangar space and accommodation services
• Maintain effective communication with service agents
• Address and resolve complex customer inquiries

Requirements:
• Experience in customer support roles
• Fluent in spoken and written French and English
• Excellent communication skills
• Knowledge of Microsoft Office tools
• Ability to juggle multiple responsibilities

Utilize your skills in customer service and multitasking to enhance experiences for our international clients.
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📌 Customer Service Agent - Bilingual Roles (Quebec City)
🏢 Starlink Aviation
📍 Quebec City