Become a pivotal part of the Thermea Spa Village team as a Seasonal Kiosk Lead Associate. This role emphasizes kiosk management and team leadership for a memorable guest experience.

As a Lead Associate, you’ll report directly to the Kiosk Coordinator, facilitating the effective operations of kiosks throughout the Toronto and Durham Region. Train and support a team of kiosk agents while ensuring peak operational efficiency. Your role contributes to creating a serene environment for guests seeking wellness.

Key Responsibilities:
• Train kiosk agents and provide ongoing coaching
• Address staffing challenges and emergency situations
• Manage inventory and coordinate orders effectively
• Resolve guest complaints and special requests
• Support agents in closing sales and managing tasks

Requirements:
• Relevant college degree or equivalent experience
• At least one year in a leadership role
• Excellent communication and organizational skills
• Quick travel ability between kiosk locations
• Adaptable to rapid-paced operational changes

Drive the success of Kiosk operations at Thermea Spa Village Whitby while making lasting guest connections.
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📌 Seasonal Kiosk Lead Associate in Whitby (Ontario)
🏢 Nordik
📍 Ontario