Become the key point of member support as a Member Services Representative at Coast Capital's Strawberry Hill Branch. Your mission is to deliver exceptional service and financial guidance.

In this full time position, you'll work a minimum of 15 hours weekly, including Mondays and Saturdays. Your proactive approach will help deepen member relationships, ensuring they feel understood and valued. Engage in meaningful conversations about finances and suggest alternate banking solutions to enhance their experience. You will also work collaboratively with your team to ensure every member's needs are met adeptly.

Key Responsibilities:
• Exhibit Coast Capital values as the first point of contact
• Create memorable experiences through proactive support




• Promote online banking and mobile platform education
• Collaborate with colleagues to identify solutions
• Monitor for counterfeit money or transactions

Requirements:
• Excellent verbal communication skills in English
• Active listening and empathetic approach
• Motivated to take initiative in service delivery
• Strong problem-solving skills with attention to detail
• Commitment to integrity in all processes

Join Coast Capital and leverage your customer service skills to help members thrive.
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📌 Customer-Focused Member Services Role (British Columbia)
🏢 Coast Capital Savings
📍 British Columbia