At IBM Software, take on an Expert Reliability Engineering role focused on incident command in multi-cloud settings. Drive improvements to enhance system reliability and incident response capabilities.

This hybrid role combines deep engineering work with strategic oversight. You'll engage in hands-on projects such as improving tooling and analyzing failures while also mentoring teams in incident response. Your goal will be to enhance reliability across IBM’s Cloud services.

Key Responsibilities:
• Analyze and design improvements to prevent incidents
• Oversee Rootly configurations and related integrations
• Maintain SLO/SLA standards for incident management
• Edit customer-facing incident documentation for clarity




• Coach teams through incident post-mortems and training

Requirements:
• 10+ years in SRE or reliability-focused roles
• Cloud expertise in major platforms like AWS, GCP, Azure
• Familiarity with incident management tools like PagerDuty
• In-depth knowledge of distributed systems performance
• Solid written and verbal communication skills

Join IBM Software to drive impactful changes in incident management and shape the future of technology reliability.
#J-18808-Ljbffr

📌 Expert Reliability Engineering Role at IBM (Ontario)
🏢 IBM
📍 Ontario