Lead operations as the Guest Experience Manager at Thermea Spa Village Whitby, ensuring exceptional service in a wellness-focused environment. Join a team that values care and community.

This full time role focuses on creating memorable experiences for spa guests through effective management. You'll collaborate closely with the Assistant Director of Operations, ensuring smooth communication among departments and spearheading initiatives that improve guest satisfaction. Your leadership should enhance both team dynamics and operational efficiency.

Key Responsibilities:
• Oversee operations as Manager on Duty
• Address and resolve guest complaints efficiently
• Develop and maintain guest service standards




• Foster team development and engagement
• Ensure cleanliness and safety during all operations

Requirements:
• Five years in hospitality or wellness sectors
• Three years in a leadership capacity managing teams
• Proficient with MS Office applications
• Strong communication and relationship-building skills
• Capable of multi-tasking and problem-solving

Drive operational excellence and guest engagement at Thermea Spa Village Whitby, where your leadership can truly make a difference.
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📌 Thermea Spa Operations Manager Position (Ontario)
🏢 Groupe Nordik
📍 Ontario