Drive impactful retail strategies as Director of the Segmentation Program at Scotiabank in Toronto. This role optimizes client experiences while leading cross-functional initiatives.

In this senior role at Scotiabank, you will shape the Retail Segmentation strategy into actionable execution plans across Canadian Banking. Your expertise will be essential in managing segment journeys and ensuring operational alignment. Collaborate with diverse teams to track performance and refine processes based on data-driven insights and feedback.

Key Responsibilities:
• Execute detailed business design for segment strategies
• Develop and manage execution plans and roadmaps
• Optimize selected segment journeys using analytics
• Shape recommendations for business decisions
• Ensure alignment across Canadian Banking initiatives

Requirements:
• Bachelor’s degree in a relevant field
• 10+ years’ experience in retail banking and strategy
• Robust understanding of advice models and servicing
• Experience managing product backlogs and requirements
• Effective communicator with senior stakeholders

Leverage your expertise in transforming retail banking practices at Scotiabank.
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📌 Retail Segmentation Program Director Opening (Ontario)
🏢 Scotiabank
📍 Ontario