Join Indigo as the Customer Experience Manager in the Edmonton area, where leadership meets innovation. Drive store performance, foster a high-engagement culture, and ensure exceptional customer interactions.

This full-time position focuses on overseeing omni-business results while enhancing customer experiences. You'll be responsible for inspiring a team to deeply understand customer needs and connect them with Indigo’s offerings. Continuous improvement through data analysis is key, as is the commitment to a supportive environment encouraging growth and development.

Key Responsibilities:
• Lead the team in providing tailored customer service
• Develop actionable plans to improve sales performance




• Advocate for a technology-driven shopping experience
• Organize events and local community initiatives
• Ensure health and safety compliance in the store

Requirements:
• 2-3 years in retail management
• Ability to inspire and develop team members
• Flexibility to work evenings and weekends
• Must be able to lift medium to large items
• College degree or relevant experience is a plus

Leverage your skills in customer engagement and team management to create joy in every shopping experience at Indigo.
#J-18808-Ljbffr

📌 Edmonton's Customer Experience Leader (Alberta)
🏢 Indigo
📍 Alberta