Wellington County seeks a Tenant Services Manager to oversee housing programs. This role, based in Guelph, focuses on strategic management and community engagement. This 12-month contract position reports to the Director of Housing and demands seasoned management experience in social services.

You will ensure effective delivery of programs in compliance with local laws while building community relations. Your skills in leadership and housing services will be vital to help the County achieve its objectives. Key Responsibilities:

- Provide strategic advice and support to housing management
- Administer annual rent increases for County properties
- Develop and manage service delivery processes for tenants
- Investigate complaints and streamline service resolutions
- Monitor budget activities and variance reporting Requirements:
- Four-year degree in a relevant field is essential
- At least five years’ experience in housing services
- Supervisory experience preferred
- Strong knowledge of Housing Services and Residential Tenancies Acts
- Valid driver’s license required for community visits Actively contribute to a welcoming housing community with creative leadership at Wellington County.

📌 Tenant Services Manager – Wellington County
🏢 County of Wellington
📍 Wellington