Canada Mortgage and Housing Corporation (CMHC) in Ottawa seeks a Bilingual Senior Specialist, IT Operations Monitoring & Service Insights to lead advanced configuration, operation and continuous improvement of Incident Management and ITSM processes, with end-to-end service visibility across infrastructure, network, certificates and applications.
You will monitor services with tools like Dynatrace, Splunk and ServiceNow dashboards, detect incidents early, analyze trends, and provide actionable
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📌 Bilingual Senior IT Ops Monitoring & Service Insights (Quebec City)
🏢 Canada Mortgage and Housing
📍 Quebec City
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