Elevate customer experiences as a Customer Service Representative for Lactalis Canada. This hybrid role seamlessly integrates work from home and direct customer interaction to meet service excellence.

As the primary contact for national customer accounts, you'll address inquiries, process orders, and resolve issues efficiently. Your ability to analyze data and communicate effectively will support both internal teams and customers. A focus on quality assurance and problem resolution will enhance customer satisfaction in this dynamic work setting.

Key Responsibilities:
• Provide exceptional service to warehouse and distributor customers
• Process incoming orders via various communication channels
• Investigate supply chain issues alongside logistics providers




• Analyze and implement effective inventory management strategies
• Develop reports to highlight performance and issue resolution

Requirements:
• High accuracy in data entry and problem-solving
• Strong communication and collaboration skills
• Knowledge of SAP systems is beneficial
• Ability to thrive in a fast-paced environment
• Bilingual candidates are encouraged to apply

Support Lactalis Canada's mission and grow professionally through this essential customer service role.
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📌 Hybrid Customer Service Role at Lactalis (Ontario)
🏢 Lactalis Group
📍 Ontario