Become the Admissions Services Coordinator at the University of Alberta, embracing a hybrid work model. Provide vital support to applicants while collaborating with Student Service Advisors.

Located primarily at North Campus, Edmonton, this role involves managing inquiries from a diverse student body through phone, email, chat, and in-person interactions. You will serve as a policy expert, diligently answering admissions-related questions from both high school and post-secondary applicants. As a key contributor, you will guide over 20,000 annual inquiries by effectively resolving issues and referring students to appropriate campus services.

Key Responsibilities:
• Manage applicant inquiries across diverse communication channels
• Apply admission policies for all applicant categories




• Resolve issues efficiently using discretion and expertise
• Give suitable referrals to campus services as needed
• Assist recruitment and Student Service teams with inquiries

Requirements:
• In-depth knowledge of admission policies and procedures
• Solid interpersonal skills for effective communication
• Proven problem-solving capabilities in customer service
• Ability to process high volumes of inquiries
• Familiarity with campus services for student referrals

Utilize your skills in service and problem resolution to support applicants at the University of Alberta.
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📌 University Admissions Services Coordinator (Alberta)
🏢 University-of-Albert
📍 Alberta