Join Vialto as a Customer Service Specialist and enhance client experience for Canadian and US tax inquiries in a hybrid workplace. Engage clients with effective communication and timely solutions.

This full-time contract position spans 3-6 months, beginning January 2027, with the potential for extension. Your role will encompass a variety of tasks, including liaising with various teams and managing client expectations. You will leverage your technology skills in MS Office and Google Suite while contributing to a collaborative and inclusive work culture.

Key Responsibilities:
• Serve as the first point of contact for clients
• Liaise between VVVN and local offices for coordination
• Triage and respond to incoming queries effectively
• Escalate issues to local office team when necessary
• Monitor compliance with service level agreements

Requirements:
• Proven experience in customer service
• Strong tech skills including MS Office
• Excellent written and verbal communication
• Ability to work under pressure effectively
• Willingness to adapt to a flexible schedule

Bring your expertise to Vialto and foster robust client relations in global mobility services.
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📌 Vialto Tax Customer Service Role (Ontario)
🏢 Socket.dev
📍 Ontario