Take on a rewarding role as a Customer Service Agent at Connect Hearing in Prince George, BC. Contribute to outstanding client experiences in a supportive retail clinic environment.

This Customer Care Representative role, reporting to the Regional Clinic Manager, focuses on exceeding customer expectations and managing client accounts effectively. You will engage clients through various service channels, coordinate appointments, and work with insurance billing to ensure smooth operations. A supportive and patient approach is vital for success.

Key Responsibilities:
• Provide exceptional customer service across various platforms
• Schedule and organize appointments for hearing care
• Manage client accounts and ensure satisfaction




• Interact with insurance companies for billing support
• Assist in in-clinic repair and maintenance of hearing devices

Requirements:
• Solid customer service and communication abilities
• Experience with account reconciliation preferred
• Availability to travel to other locations
• Enthusiastic learner with a helping mindset
• Commitment to the well-being of others

Support clients and enhance your career at Connect Hearing in Prince George.
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📌 Customer Service Agent at Connect Hearing (British Columbia)
🏢 Sonova Group
📍 British Columbia