Join Onterris as a Technical Support Analyst, contributing to meaningful environmental solutions through IT. You'll ensure effective support for users, fostering a culture of progress and responsiveness.

As an IT Analyst, you will be integral to the Enterprise Technology team, resolving issues, managing user accounts, and providing expert troubleshooting. With a focus on customer support and teamwork, your role is pivotal in guiding employees through technical challenges.

Key Responsibilities:
• Serve as first contact for technical support requests
• Liaise between IT and users for clear communication
• Document and resolve issues in a systematic manner
• Conduct installations of desktop and mobile technologies
• Maintain compliance with ITIL and company policies

Requirements:
• High school diploma or equivalent
• 1-2 years of technical support experience
• Solid verbal and written communication skills
• Core knowledge in IT concepts and networking
• Experience with ticketing systems and problem management

Elevate your career while addressing technology needs and sustainability goals within Onterris.
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📌 Technical Support Analyst at Onterris (Ontario)
🏢 LE044 Onterris Canada
📍 Ontario