Join International Water-Guard as a Programs Coordinator to deliver outstanding technical customer service in Surrey, BC. Focus on customer orders, repairs, and effective communications within a global aviation setting.

In this pivotal role, you will coordinate customer requests and ensure their seamless experience. Leveraging your organizational skills and attention to detail, you will manage inquiries and documentation. Collaborating with cross-functional teams will be essential to handle orders, repairs, and customer support effectively.

Key Responsibilities:
• Provide responsive support for customer inquiries and requests
• Process purchase orders accurately using the ERP system
• Communicate tracking and availability details to customers




• Issue RMA numbers and manage repair documentation
• Work with various teams to resolve issues and assist customers

Requirements:
• Experience in customer service, program coordination, or similar
• Strong problem-solving and multitasking abilities
• Excellent communication and organizational skills
• Familiarity with Microsoft Office and ERP systems
• Technical expertise in aviation or related fields preferred

Become part of a leading aerospace firm and utilize your skills to enhance customer support at International Water-Guard.
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📌 Programs Coordinator - Customer Experience Role (British Columbia)
🏢 International Water Guard
📍 British Columbia