Join a dynamic team as a Business Systems Analyst in Mississauga, ON, focusing on Customer Communications Management. This hybrid position involves leading workshops and developing essential technical documentation.
You will play a critical role in bridging the gap between client needs and technical execution. With a solid background in CCM, you will engage with clients to present requirements and collaborate with internal teams on production solutions.
Key Responsibilities:
• Conduct client workshops and obtain requirement sign-offs
• Draft Business Requirements Documents and technical specs
• Partner with teams to ensure smooth data integration
• Validate compliance of output with postal and accessibility standards




• Coordinate householding and cost center routing processes
Requirements:
• 5+ years as a Business Systems Analyst in CCM
• Experience with document composition platforms like OpenText Exstream
• Knowledge of postal sorting rules and digital compliance
• Skills in managing stakeholders and technical walkthroughs
• Ability to foster solid client relationships
Showcase your expertise and drive effective communication solutions with a leading hybrid opportunity.
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📌 Business Systems Analyst: Hybrid Role in Ontario (Mississauga)
🏢 Randstad Digital
📍 Mississauga