Join the University of British Columbia’s Investigations Office as a Case Manager. In this role, you'll effectively manage confidential complaint processes while fostering a trauma-informed environment. As a key player in the Investigations Office, you will handle the administration of formal complaint processes under UBC's various policies.

Essential skills include collaboration with campus partners, oversight of case files, and careful management of sensitive communications. This position demands a high degree of maturity and judgment in navigating complex and potentially traumatic situations. Key Responsibilities:

- Oversee complaint intake and investigation processes
- Coordinate with external investigators as needed




- Ensure compliance with timelines and policies
- Draft communication regarding case jurisdiction and outcomes
- Manage post-investigation documentation and reports Requirements:
- Proven experience in case management or legal settings
- Solid skills in communication and stakeholder management
- Proficient in handling sensitive information discreetly
- Familiarity with investigation protocols and legal standards
- Commitment to a trauma-informed approach in all engagements Leverage your case management skills to make a meaningful impact at UBC.

📌 UBC Case Manager - Investigations Role (Vancouver)
🏢 UBC
📍 Vancouver