Become the Admissions Services Coordinator at the University of Alberta, embracing a hybrid work model. Provide vital support to applicants while collaborating with Student Service Advisors. Located primarily at North Campus, Edmonton, this role involves managing inquiries from a diverse student body through phone, email, chat, and in-person interactions.

You will serve as a policy expert, diligently answering admissions-related questions from both high school and post-secondary applicants. As a key contributor, you will guide over 20,000 annual inquiries by effectively resolving issues and referring students to appropriate campus services. Key Responsibilities:

- Manage applicant inquiries across diverse communication channels
- Apply admission policies for all applicant categories




- Resolve issues efficiently using discretion and expertise
- Give suitable referrals to campus services as needed
- Assist recruitment and Student Service teams with inquiries Requirements:
- In-depth knowledge of admission policies and procedures
- Solid interpersonal skills for effective communication
- Proven problem-solving capabilities in customer service
- Ability to process high volumes of inquiries
- Familiarity with campus services for student referrals Utilize your skills in service and problem resolution to support applicants at the University of Alberta.

📌 University Admissions Services Coordinator (Edmonton)
🏢 University-of-Albert
📍 Edmonton