Company Overview

Creative Education of Canada, Inc. is committed to fostering a strong work ethic and recognizing outstanding performance. We value dedication and strive to create a dynamic environment where team members can thrive and contribute meaningfully to our organizational success.

Overview

We are seeking a dedicated Customer Service & Logistics Support professional to join our team. This role is vital in ensuring seamless coordination across warehouse distribution, transportation management, and supply chain operations. The successful candidate will play a key part in maintaining effective order fulfillment, shipping and receiving, and materials management processes, supporting our commitment to excellence in service delivery.

Duties

- Manage customer inquiries related to orders, shipments, and deliveries with professionalism and promptness.
- Assist with Order Entry during peak season
- Utilize transportation management systems (TMS) and warehouse management systems (WMS) to track shipments, optimize routes, and improve delivery timelines.
- Support procurement activities by sourcing materials, managing pricing negotiations, and maintaining supplier relationships.
- Communication with International Vendors
- Analyze data related to supply chain performance, demand planning, and freight costs to identify opportunities for process improvement.




- Assist with inventory control using Netsuite or similar platforms.
- Proven experience in warehouse distribution, logistics support, or supply chain roles.
- Familiarity with procurement processes, sourcing strategies, and freight management including 3PL (Third-Party Logistics) providers.
- Hands-on experience with warehouse management systems (WMS), ERP systems like Netsuite or equivalent, and transportation management systems (TMS).
- Strong data analysis skills to interpret supply chain metrics and support process improvements.
- Knowledge of shipping & receiving procedures, order fulfillment workflows, and packaging standards.
- Prior exposure to e-commerce logistics operations and demand planning processes is advantageous.

If you are motivated by operational excellence and eager to contribute your expertise in customer service and logistics support within a collaborative setting, we encourage you to apply today. Join us in driving efficiency across our supply chain while delivering exceptional service to our clients worldwide.

Pay: From $50,000.00 per year

Benefits:

- Casual dress
- On-site parking
- Store discount
- Wellness program

Experience:

- Logistics: 3 years (required)

Location:

- Point Edward, ON N7V 1X4 (required)

Work Location: In person

📌 Customer Service & Logistics Support (Canada)
🏢 Creative Education of Canada, Inc., the home of Great Pretenders® https:u002Fu002Fgreatpretenders.cau002F
📍 Canada