Job Summary:
We are seeking a highly organized and customer-focused Front Desk Coordinator to join our trucking company team. The ideal candidate will serve as the first point of contact for drivers and callers, manage administrative tasks efficiently, and support the smooth operation of the office. This role requires excellent communication skills, proficiency with office software, and a professional demeanor to ensure exceptional customer service and administrative support.

Key Responsibilities:

- Greet drivers and clients in a friendly and professional manner at the front desk.
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately.
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools.
- Perform accurate data entry, including updating dispatch records and filing documents.
- Handle incoming and outgoing loads, correspondence, and deliveries.
- Maintain organized filing systems both physically and digitally.
- Support administrative functions such as proofreading documents, managing office supplies, and preparing reports.
- Provide excellent customer service by addressing inquiries promptly and professionally.

Qualifications:





- Proven clerical or administrative experience, preferably in a front desk or receptionist role.
- Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and general computer skills.
- Excellent organizational skills with attention to detail and accuracy in data entry.
- Strong communication skills, including phone etiquette and customer service experience.
- Ability to multitask effectively in a rapid-paced environment.
- Experience working with multi-line phone systems and managing front desk responsibilities.
- Knowledge of filing systems, proofreading, and general office procedures.
- Ability to work independently with minimal supervision while maintaining professionalism.

Why Join Us:
This position offers an opportunity to be an integral part of a dynamic team committed to providing outstanding service. The ideal candidate will demonstrate reliability, professionalism, and a proactive approach to administrative support.

Job Type: Full-time

Pay: $18.53-$22.00 per hour

Expected hours: 50 per week

Work Location: In person

📌 Front Desk Coordinator (Canada)
🏢 G B S ENTERPRISES
📍 Canada