Job Overview

We are seeking either a part-time or full time position for medical office assistant to join our healthcare team. We offer flexible working hours either part-time or full-time. Our office is open Monday through Saturday. We currently employee 3 long-term medical office assistance. We are looking to add 1 individual to the team as we have 2 new physicians joining our office shortly. Our EMR is MedAccess.

Duties

- Greet patients and visitors warmly, providing exceptional customer service at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records (EMRs) using MedAccess, ensuring confidentiality and organizationusing MedAccess
- Verify patient insurance information and assist with billing or payment processing as needed
- Prepare exam rooms, update patient charts, and assist with administrative tasks related to patient intake and check-out
- Coordinate appointment scheduling,



cancellations, and follow-up reminders efficiently
- Support the medical team by handling administrative duties such as filing, faxing, and data entry

Requirements

- Previous experience with MedAccess is preferred but not mandatory
- Strong knowledge of medical terminology to accurately document patient information
- Past experiences preferable but not a requirement
- Excellent organizational skills with attention to detail in managing schedules and records
- Ability to operate multi-line phone systems confidently and professionally
- Demonstrated office experience with proficiency in office equipment and software applications
- It is preferable if the applicant is multilingual, particularly in Punjabi but not a requirement

Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Ackroyd Medical Centre
📍 Canada