Funvilla® is a fast paced and demanding working environment providing a service to the public Monday to Sunday. Therefore enthusiasm, good communication and flexibility are all important aspects of the job. The role of the Customer Service/Receptionist is to deliver high quality customer service in all areas of the park to ensure that all customers and participants have an enjoyable and safe experience. The Customer Service/Receptionist will take direction from management in carrying out delegated tasks and adopt a leadership role in areas assigned to him/her as required.

DUTIES & RESPONSIBILITIES: FRONT DESK/RECEPTION/Party Host

1. Ensure that all customers feel welcome and are given responsive, friendly and courteous service at all times.

2. Efficiently check in customers ensuring that waivers have been completed fully (online or paper), allocate relevant colour coded wristbands and compulsory socks.

3.



Provide necessary park information at customer’s request e.g opening times, prices, safety information, information on services we offer i.e. Birthday Parties, Private event parties, Monthly passes etc.

4. Ensure the reception area is kept clean & tidy at all times.

5. Conduct regular stock replenishment of all products we offer.

6. Answer telephone calls promptly.

7- Host birthday parties as per Funvilla guidelines.

8-Provide best party experience during party hosting by providing exceptional customer service during the party and clean up room once party is over.

Job Types: Full-time, Part-time, Contract

Pay: $16.60-$18.00 per hour

Expected hours: 20.0 – 30.0 per week

Perks:

- Company events
- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Customer Service Representative / Receptionist / Party Host (Barrie)
🏢 FUNVILLA
📍 Barrie