Spectrum Safety Services is looking for a full-time Reception & Office Administrator to join our team.

We are looking for someone who is organized, professional, adaptable, and enjoys working with people in a fast-paced environment. This role combines front desk customer service with administrative support and plays an important part in the daily operations of our training centre.

As one of the primary points of contact for students, clients, and visitors, you will help create a welcoming and professional experience while supporting the day-to-day flow of the office.

Responsibilities

- Front Desk & Customer Service
- Answer incoming phone calls and emails professionally and efficiently
- Register students for courses in person, online, and over the phone
- Welcome and assist students and visitors
- Process payments, refunds, and certificate requests
- Respond to general course and scheduling inquiries
- Administrative Support
- Perform administrative data entry and tracking
- Support daily office coordination and administrative workflows
- Collaborate with team members to ensure efficient daily operations

Qualifications & Skills

- Previous experience in reception, administration, customer service, or a similar role
- Strong verbal and written communication skills in English




- Professional and confident phone manner
- Excellent organizational and time management skills
- High attention to detail and accuracy
- Ability to multitask and manage competing priorities
- Strong interpersonal and teamwork skills
- Proficient with Google Workspace, web-based systems, and general computer applications
- Ability to work independently and take initiative

What We’re Looking For

- Positive, professional, and customer-focused approach
- Accountable and dependable with strong follow-through
- Adaptable and solution-oriented
- Strong attention to detail and commitment to accuracy
- Works collaboratively and communicates clearly with team members
- Takes initiative and contributes to a strong team environment

Position Details

- Full-time, in-office position
- Monday to Friday schedule, with occasional Saturday mornings
- Referral and sales incentives available
- Health benefits available after probation
- Paid sick and personal days
- Supportive and team-oriented work workplace

Pay: $50,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Reception & Office Administrator (Edmonton)
🏢 Spectrum Safety Services
📍 Edmonton