WE ARE GROWING! CONNECTED. COMMITTED. CREATIVE.

As a global team of 25,000 connected employees in 47 countries, we pride ourselves in being the world’s preferred supply chain logistics company – applying insight, service quality and innovation to create sustainable growth for business and society.

Our company is ISO 9001 certified, and we are truly an Employer of Choice. When you join our elite team, you’ll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, excellent perks, a pleasant culture, true work/life balance and the opportunity to help grow the company.

You’ll also “Walk-the-Talk” when it comes to Yusen’s 9 Core Values because they resonate with you: Communication. Openness. Customer Focus. Reliability. Teamwork. Accountability. Problem Solving. Continuous Learning. Proactivity.

JOB OVERVIEW:

Reporting to the IT Manager, the IT Analyst responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools. They should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. Must have hands-on experience with current IT systems and the ability to coach, train and educate end users as required. Responsible for maintaining the overall technology and ensuring continual use and operation. To be a visionary and work collaboratively with supporting departments to develop solutions and operational efficiencies.

WHAT AN IT ANALYST DOES:

- Plans and manages value-added Warehouse Operations.
- Communicates with stakeholders to understand their requirements.
- Develops and analyzes functional specifications.




- Designs efficient IT systems to meet business and technology needs.
- Coordinates developers to build and implement technology solutions.
- Integrates multiple systems and reconciles needs of different teams.
- Gathers feedback from end users about system performance and recommends improvements.
- Plans and oversees projects (e.g., upgrades, hardware/software installations, customer integrations, onboarding / off boarding of new team members).
- Provides advice and technical training.
- Keeps abreast of technology trends and development.
- Contributes to goal setting and key objectives within the business plan.
- Develops and installs procedures and controls measures to promote communication and adequate information flow.

WHAT YOU NEED TO HAVE:

- Minimum five (5) years previous experience as an Information Technology support role.
- Familiar with Health & Safety, including Dangerous Goods.
- Possess working knowledge of warehouse operating systems enough to direct efficiency and recommend system improvements.
- Business and financial acumen including strong ability to input, retrieve and analyze financial data.
- Excellent written and verbal business communication skills for communicating with customers/vendors and company representatives.
- Able to build and maintain lasting relationships with corporate departments, key business partners and customers.
- Process driven with high attention to detail.




- Excellent customer service attitude with the internal customer, i.e., employees and ability to support customer needs effectively.
- Excellent planning and resource allocation skills.
- Ability to multi-task and work under pressure to meet deadlines.
- Ability and eagerness to accept new tasks and follow-through independently with minimal supervision.
- Keen ability to assess situations, perform root cause analysis, and provide solutions.
- Effective time management – ability to manage self, time and priorities.

Yusen Logistics (Canada) Inc. is an equal opportunity employer and values diversity, equity, and inclusion in its workforce. We encourage applications from all qualified individuals and are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience, and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.

We appreciate the interest of all applicants, however, only those invited for an interview will be personally responded to. NO AGENCIES PLEASE.

Pay: $60,000.00 per year

Benefits:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Experience:

- IT Analyst: 5 years (required)

Work Location: In person

📌 IT ANALYST (Canada)
🏢 Yusen Logistics (Canada
📍 Canada