Job Overview

The Food Program Supervisor is responsible for working within the vision, mission and relevant

strategic priorities of Neighbours Community Homes (Neighbours) to oversee a comprehensive Food Program that addresses food insecurity among tenants. This role will design and implement

responsive services that meet the diverse food access needs, enhance tenants’ capacity, manage

partnerships with food banks and food service organizations, and facilitate information and referrals while fostering independence, community-building and social connection.

As part of the Support Services team, this position provides operational leadership within the

programs, ensures optimum use of resources, is accountable for the promotion and consistent

application Neighbours’ policies and practices, including the Collective Agreement, to ensure the areas of responsibility adhere to and promote the mission and principles of the organization, and works collaboratively and cooperates with other members of the management team to ensure the

organizational operates efficiently and effectively.

The Supervisor is a member of the Program Team reporting to the Program Manager.

Key Responsibilities:

Supervisory

- Ensure staff receive regular supervision and adequate, ongoing training and education.
- Performance management, including coaching, mentoring, goal setting and progressive discipline.
- Review and approve staff lieu time, sick time, vacation requests and resolving any scheduling conflicts.
- Conduct probationary and annual performance evaluations of each staff.
- Schedule and assign tasks and ensure the workload is distributed amongst staff on the team.

Program Services

- Work with Support Services staff to build a strong cohesive team across all program areas, including food, social recreation, community development, and skill development.
- Oversee the scheduling and facilitation of regular meetings of the Program Team and ensure room booking, chairing, minute taking and distribution.

Food Program





- Be knowledgeable and up-to-date concerning trends, best practices and emerging issues related to food insecurity and the needs of tenants participating in the program.
- Manage community kitchens and food-based programming that promote skill development in cooing, nutrition and budgeting across Neighbours buildings.
- Ensure that health and safety standards are maintained in all kitchens in accordance with Public Health requirements.
- Engage tenants in program design and delivery, including opportunities for participation as peer leaders.
- Coordinate food procurement, storage, and distribution to ensure consistent access to safe, nutritious food.

Food Supply and Equipment Purchase, Inventory and Maintenance

- Identify food suppliers and sets up accounts, ensuring best quality and prices are obtained.
- Arrange service calls when necessary to ensure all kitchen equipment is functioning safely and efficiently.
- Provide input into kitchen designs and large kitchen equipment purchases.

Financial and Administrative

- Prepare and recommend annual budget requests, authorize expenditures, monitor and work within budgets.
- Prepare and submit travel and expense sheets monthly.
- Prepare and submit all Food Program related funding submissions for review and approval by the Program Manager.
- Follow internal controls to review and approve income and expenditures including cheque requisitions, petty cash float, use of company credit card, and Presto cards.
- Prepare reports and maintain data on program utilization as required organizationally and by funders.

What we are Looking For:





Work Experience/Education/Certifications

- Bachelor's Degree in Nutrition Education, Chef Program, Hospitality, Hotel Management or similar discipline.
- Experience working with marginalized people and people with mental illness, particularly in facilitating consumer-run programs.
- 2 years’ experience in operating community-based food programs.
- Experience in volunteer coordination and leadership development.
- Minimum 2 year’s experience providing direct supervision to staff.

Competencies/Skills/Attributes

- Excellent verbal and written communication skills.
- Ability to balance multiple competing demands in a busy setting.
- Knowledge of food handling and food safety.
- Understanding of data collection and analysis.
- Skills and knowledge of recovery-based values and principles.

As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.

This position is being posted in response to an existing vacancy at Neighbours Community Homes

Neighours’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with

Neighbours’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.

Accommodations are available upon request for candidates with disabilities who are participating in the recruitment process and for those hired.

For the full job description, visit our website Neighbours Careers page and apply with a resume and cover letter on or before September 25. 2026.

Pay: $70,000.00-$77,230.00 per year

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Wellness program

Work Location: In person

📌 Food Program supervisor (Toronto)
🏢 Neighbours Homes Community
📍 Toronto