19 Sep
|
Nita Lake Lodge
|
Canada
19 Sep
Nita Lake Lodge
Canada
Banquet Captain
Nita Lake Lodge – Whistler, BC
Lead exceptional events in a luxury setting.
At Nita Lake Lodge, we deliver elevated, personalized guest experiences—and our Banquets team plays a key role in bringing those moments to life. We are seeking a Banquet Captain who is a confident leader, highly organized, and passionate about delivering seamless, high-quality events.
About the Role
Reporting to the Banquet Manager, the Banquet Captain is responsible for leading the on-floor execution of weddings, conferences, private dinners, and other special events at Nita Lake Lodge.
You will provide hands-on leadership to the Banquets team throughout each event, ensuring service standards, timing, presentation, and guest experience are consistently delivered at a high level.
Working closely with the Banquet Manager, Culinary team, and other Food & Beverage leaders, you will help ensure each event runs smoothly from setup through service and breakdown.
What You’ll Be Responsible For
- Lead and supervise Banquet team members during event setup, service, and breakdown
- Review event details and function requirements with the Banquet Manager and team prior to service
- Coordinate timing and event flow between Banquets, Culinary, Bar, and other operational teams
- Ensure event spaces are set and presented according to event requirements and Nita Lake Lodge standards
- Provide clear direction, task assignments, and ongoing support to the Banquet team throughout events
- Act as an on-floor point of contact for clients and guests during events
- Anticipate guest needs and respond to concerns promptly and professionally
- Support the training, coaching, and development of Banquet team members
- Monitor service standards, cleanliness, organization, and presentation throughout events
- Ensure responsible alcohol service and compliance with food safety, health, and workplace safety requirements
- Support event closing procedures, documentation, billing accuracy, and reporting as required
- Communicate event feedback, operational concerns, and follow-up items to the Banquet Manager
- Perform other Banquet and Food & Beverage duties as required to support successful events
What You Bring
- 3+ years of banquet, event, or high-volume food & beverage service experience
- Previous leadership, supervisory, or captain experience strongly preferred
- Solid knowledge of banquet and food & beverage service standards
- Confident leadership style with the ability to provide clear direction to a team
- Excellent communication, organization, and problem-solving skills
- Ability to remain calm and professional while managing multiple priorities
- Strong attention to detail and commitment to delivering exceptional guest experiences
- Serving It Right certification required
- FoodSafe certification required
- First Aid certification considered an asset
Why Join Nita Lake Lodge
- Work in a luxury boutique resort environment in Whistler
- Be part of a team focused on quality, professionalism, and exceptional guest experiences
- Opportunities for continued growth and leadership development
- Collaborative and supportive team environment
- Employee discounts and resort perks
- Access to Nita Lake Lodge employee programs and benefits based on eligibility
Additional Details
This role requires a flexible schedule based on our event calendar, including early mornings, evenings, weekends, and holidays.
The position is active and hands-on, requiring extended periods of standing and walking, regular event setup and breakdown, and the ability to lift and carry up to 50 lbs.
Ready to Apply?
If you are a strong service leader who enjoys being on the floor, supporting a team, and bringing exceptional events to life, we’d love to hear from you.
Job Type: Full-time
Pay: From $25.10 per hour
Benefits:
- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Wellness program
Application question(s):
- Tell us about your experience working in banquets, events, or food & beverage service.
- Describe your experience leading or supervising a team during service or events.
- This role requires evenings, weekends, and varying schedules based on events. Please confirm your availability.
- Do you have secured housing in the Whistler area for the next 12 months?
- Do you have a minimum of 6 months remaining on a valid work permit?
Work Location: In person
📌 Banquet Captain (Canada)
🏢 Nita Lake Lodge
📍 Canada