SCOPE

- Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
- Participates in the selection of plant operations staff, provides and/or coordinates staff training, works with employees to correct deficiencies, tracks hours & overtime and participates and provides feedback on employee performances (Check-In) and includes enforcing policies and procedures.
- Develops individuals for future advancement.
- Participates in the preparation and administration of the plant operations budget; submit budget recommendations; monitor expenditures.
- Prepares analytical and statistical reports on operations and activities; including ensuring KPI’s are met.
- Maintains safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with all legal regulations.
- Communicates customer issues with operations team and devises ways of improving the customer experience, including resolving problems and complaints.
- May be required to communicate operating policies and/conduct Health & Safety meetings
- Works closely and collaboratively with other departments to ensure customer requirements are met, shipments go out accurately and complete, the right equipment is used and maintained, oversees the proper handling of product and notifies maintenance regarding facility and equipment repairs.
- Communicates with H&S; Committee and department heads to ensure all processes remain compliant with OSHA and other governmental regulations.
- Other duties as may be assigned.

EDUCATION/SKILLS/EXPERIENCE





- College degree in business management or a related field would be considered an asset OR equivalent relevant experience in a distribution centre.

- Minimum of 8-10 years’ experience; preferably in Pharmaceutical, and or with control substances would be considered an asset.
- Support, live-up & demonstrate Domain Logistics principles, values and vision.
- Communication-Ability to communicate effectively interdepartmentally, and externally with vendors, freight companies, etc.
- Customer Service-Ability to respond effectively and in a timely manner to departmental needs, focusing on customer service
- Previous Experience-Strong working knowledge of warehousing, retail distribution, and quality control
- Leadership - Job requires a willingness to lead, take charge, and offer opinions and take direction
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude critical thinking and problem-solving skills
- Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
- Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Domain Logistics is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Perks:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Work Location: In person

📌 Operations Supervisor - Day & Afternoon Shifts (Canada)
🏢 Domain Logistics
📍 Canada