We are a centrally located multidisciplinary medical complex looking for a full time Medical Office Assistant/Social Media Coordinator to join our team.

Our ideal team member is reliable, organized, and empathetic and can multitask and manage the demands of a busy medical office. Daily tasks will include patient communication, scheduling appointments, data entry, receiving payments, social media coordination, and document preparation.

Responsibilities & Daily Duties

- Answer multi-line phone system, schedule or re-schedule appointments
- Contact patients for follow-up appointments
- File and organize patient files and medical records
- Greet patients and provide them with the necessary registration paperwork
- Verify OHIP coverage and assist with billing.
- Assign patients to the proper medical examination room
- Enter data in the medical software program
- Maintain the front office and waiting room welcoming
- Updating and managing social media accounts

Qualifications & Skills

- Minimum High school diploma/ GED required
- At least 1+ years of customer service experience is an asset
- Bilingual (English and French)
- Excellent communication and time management skills
- Professional, courteous, friendly disposition, and very patient demeanor
- Empathetic and caring disposition
- Multi-tasker and ability to work in an environment that can be demanding
- General office administrative skills (i.e., faxing, scanning, photocopying)




- Basic computer and typing skills
- Experience and good technical skills on Wix and Canva

Accessibility:

Restore Medical Clinics aims to provide comprehensive compassionate and collaborative care to all. We are committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

As our vision states, we aim to provide comprehensive and compassionate care, starting with meeting the needs of people with disabilities in a timely manner. We will be doing so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

Restore Medical Clinics is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act.

Job Type: Full-time

Application question(s):

- Do you have PS Suite EMR experience?
- Do you have experience creating social media content?
- Do you speak French?
- Do you have experience and are comfortable using Wix and Canva?

Work Location: In person

📌 Medical Office Assistant / Social Media Coordinator (Ottawa)
🏢 Restore Medical Clinics
📍 Ottawa