Medical Secretary
Full-time Permanent (3 positions available) ǀ Job ID: 2026-MS-HH
Help shape the future of primary care in Kingston
Maple Family Health Team, in partnership with the Frontenac, Lennox & Addington Ontario Health Team (FLA OHT) and other community partners, is expanding its interdisciplinary primary care services through new provincial funding aimed at increasing access to comprehensive, team-based healthcare for people in Kingston and the surrounding area who do not currently have a family physician.
We are seeking collaborative, patient-centered professionals who are excited to help shape an innovative model of primary care while working alongside colleagues from a wide range of health disciplines.
About the Position
We are seeking Medical Secretaries to support the timely, accurate and compassionate delivery of care by providing clinicians with access to the information and resources that they require and providing patients and their caregivers with information that they need to assist in their navigation through the healthcare system.
What you’ll do
- Answer phones and respond to or re-direct calls as required.
- Schedule patient appointments, perform patient check-in and confirm accuracy of contact information in the medical record.
- Receive, sort, direct and index personal health information from referral sources.
- Compile and send personal health information to partner organizations in keeping with the Personal Health Information Protection Act.
- Participate in quality improvement initiatives, team meetings and career development activities.
- Participate in team meetings.
- Contribute to the ongoing development and growth of the clinic’s preventive care and chronic disease management services.
Qualifications:
- Medical Office Administration Diploma
- Experience working in a busy medical clinic
- Experience working in customer service
- Commitment to confidentiality, professional standards and evidence-based practice.
- Knowledge of community resources within Kingston and area.
- Ability to practice in a second language (asset).
Why Join Maple Family Health Team?
At Maple Family Health Team, you'll join a collaborative organization committed to improving access to high-quality primary healthcare throughout our community. We offer a supportive interdisciplinary team workplace, opportunities for professional growth, and a positive workplace culture that fosters respect, innovation and continuous improvement.
Information about the position:
- All staff in the Health Hub will participate in a rotating schedule for occasional evening availability (one-to-three evenings per month).
- HOOPP, Dental and Extended Health benefits begin immediately.
- Full COVID vaccination is required unless there is a religious or medical exemption. Proof of Measles immunity is required.
- Compensation is aligned with Ministry of Health funding for Medical Secretaries in a Family Health Team, which, for this fiscal year, is a maximum of $44,760 per year.
How to apply:
Please send your cover letter and resume in Word or PDF format to
[email protected] using the subject line 2026-MS-HH. We will begin screening applications as they are received. This posting will close on October 18, 2026.
We appreciate any expressions of interest; however, only those selected for an interview will be contacted. Applicants requiring accommodation are encouraged to advise us at any stage of the recruitment process.
Pay: Up to $44,760.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
📌 Medical Secretary (Kingston)
🏢 Maple Family Health Team
📍 Kingston