Overview

Growing Minds Counseling & Wellness is seeking a warm, organized, bilingual Client Care & Practice Operations Coordinator to join our child and family therapy clinic in Orléans, Ontario.

This is an in-person position that plays an important role in creating a welcoming, professional, and supportive experience for our clients, families, therapists, and team members. The successful candidate will work closely with the Clinic Director and our team of independent therapists to support the day-to-day operations of the clinic.

Responsibilities

- Welcoming children, youth, parents into the clinic
- Assisting families with general questions, scheduling, cancellations, and appointment changes
- Assisting therapists with administrative needs and clinic procedures
- Supporting monthly team meetings and staff-related initiatives
- Helping maintain organized, clean, welcoming, and well-stocked therapy and common areas
- Supporting therapist onboarding and offboarding processes
- Maintaining and organizing administrative resources, templates, and standard operating procedures
- Preparing and organizing therapist invoices and administrative documentation
- Assisting with other reasonable administrative and practice-operations duties as assigned by the Clinic Director

Skills

- Fluency in both English and French (bilingual)
- Available to work fully in person at our Orléans clinic
- Robust experience and proficiency with the JANE Practice Management platform




- Previous experience in administration, client service, healthcare, counselling, education, or a similar setting is an asset
- Excellent organizational and time-management skills
- Strong communication and interpersonal skills
- Professional, warm, and approachable demeanour
- Strong attention to detail
- Ability to maintain confidentiality and professionalism when working in a counselling environment
- Ability to work independently while also collaborating effectively with a multidisciplinary team

Schedule & Work Location

This is a part-time, permanent, in-person position of approximately 25 hours per week at our Orléans clinic.

The regular weekly schedule is:

- Wednesday: 2:00 p.m. – 7:00 p.m.
- Thursday: 2:00 p.m. – 7:00 p.m.
- Friday: 2:00 p.m. – 7:00 p.m.
- Saturday: 12:00 p.m. – 5:00 p.m.
- Sunday: 2:00 p.m. – 7:00 p.m.

This is an in-person position. The successful candidate must be available to work all scheduled shifts at our clinic and must be comfortable working evenings and weekends.

If you are interested in joining the Growing Minds Counseling & Wellness team, please send your resume and a brief cover letter outlining your relevant experience to Mélanie Lacombe at [email protected].

Pay: From $24.00 per hour

Expected hours: 25.0 per week

Benefits:

- On-site parking

Language:

- French (required)

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Growing Minds Counseling & Wellness
📍 Canada