CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.

Perks & Benefits:

- Subsidized staff accommodation

- Subsidized meals on shift

- Complimentary stays at our sister lodges

- Staff rates at all CRMR properties

- Employee Benefits Program

- Discount on food and beverages at our hotel dining outlets

- Staff events and recognition programs throughout the year

- Opportunities for growth and advancement across our properties

- Access to staff fitness facilities (select properties)

- Annual wage and performance review

Why Work With Us

This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

Position Overview:

To promote the Lodge as a premier meeting and event destination and to ensure the highest level of guest satisfaction across all conferences, weddings and group tours. To act as the central point of contact for all group events and weddings, providing strategic operational oversight. To lead the flawless delivery of hotel events and functions while developing and maintaining strong client relationships and managing departmental performance.

Duties & Responsibilities:

· Consult with clients to define event requirements, timelines, and budgets.

· Develop creative menus, décor concepts, activities, and tailored packages to exceed client expectations.

· Design and distribute detailed Banquet Event Orders (BEOs) outlining all event specifications,



and maintain a weekly schedule of upcoming functions for all departments.

· Manage all aspects of venue, F&B;, rentals, and staffing coordination before, during, and after events.

· Resolve on-site issues and last-minute changes promptly and professionally.

· Ensure all events meet CRMR's quality standards and client expectations.

· Respond to sales inquiries, conduct site inspections, and actively promote the Lodge as a meeting and event destination.

· Work closely with the Calgary Sales Office on all contracted group bookings and proposals.

· Identify opportunities to upsell services, packages, and amenities to maximize revenue per event.

· Build and maintain strong long-term relationships with repeat clients, wedding planners, and corporate event organizers.

· Prepare post-event billing, reconcile event costs, and share client feedback reports with the General Manager.

· Maintain organized, up-to-date records for all clients, contracts, and functions.

· Monitor departmental performance and contribute to budget planning and cost management for the Meeting & Events department.

· Assist with set-ups and teardowns of weddings and conferences when needed.

· Directly supervise, mentor, and develop the Meeting & Event Coordinator, providing clear direction, regular feedback, and performance support.

· Delegate tasks appropriately and ensure the Meeting & Event Coordinator is supported in day-to-day operational and administrative functions.

· Foster a collaborative, service-focused team culture aligned with CRMR's standards and values.

· Participate in the onboarding and training of the Meeting & Event Coordinator





· Perform any other duties as assigned by the General Manager

Skills & Experience:

· Minimum 3 years of experience in event planning, hotel operations, or hospitality management

· Exceptional customer service orientation with a client-first mindset

· Robust leadership, project coordination, and organizational skills

· Excellent communication and interpersonal skills for managing both client and team relationships

· Budget management knowledge

· Diploma or degree in Hotel Management, Event Management, or a related field (asset)

· Must have a flexible schedule to work evenings when needed.

· Physical demands include sitting, standing, bending, and lifting (up to 30 lbs.).

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-(phone hidden).

We look forward to receiving your application

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

- Casual dress
- Company events
- Disability insurance
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Application question(s):

- Are you able to relocate to Field, BC for this role? (staff housing available)

Experience:

- Hotel: 1 year (required)
- Customer service: 1 year (required)
- Events Planning: 2 years (required)

Work Location: In person

📌 Meetings and Events Planner (Emerald Lake Lodge, Field, BC) (Alberta)
🏢 Canadian Rocky Mountain Resorts
📍 Alberta