Office Operations Clerk (with Dispatch Experience)

Company Overview:

ProTemps Ltd. has been connecting skilled candidates with top-notch employers across Canada for over 40 years. We specialize in temporary and permanent staffing solutions and are committed to growing lasting relationships with both our clients and candidates. Applicants must be legally eligible to work in Canada. There are never any fees to apply through our company.

Job Summary

*Please note this position requires someone that can drive as the location is not accessible by transit.

We are seeking a detail-oriented and organized Office Operations Clerk to join our client’s team in Calgary. In this role, you will support transportation operations by providing general administrative paperwork and front-line customer service with basic routing support, coordinating shipments, managing freight schedules, and ensuring timely delivery. The ideal candidate will have experience with Transportation Management Systems (TMS), strong communication skills, and familiarity with the Calgary transportation network. This role is ideal for someone who has previous experience working in a dispatch environment and is comfortable supporting day-to-day transportation operations while also handling a variety of clerical and administrative responsibilities.

Responsibilities

- Provide day-to-day administrative and clerical support to the dispatch and operations teams.
- Assist dispatchers with coordinating and monitoring driver and shipment activities.
- Enter and maintain accurate shipment, delivery, driver, and operational information in company systems.
- Prepare, organize, and process bills of lading, delivery documentation, manifests,



and other transportation paperwork.
- Communicate with drivers, customers, terminals, and internal departments as required.
- Assist with tracking shipments and following up on delivery or pickup information.
- Respond to phone calls, emails, and general operational inquiries in a professional manner.
- Maintain organized electronic and paper records.
- Assist with resolving documentation discrepancies and communicating issues to the appropriate team members.
- Support daily office operations, including data entry, filing, scanning, photocopying, and other administrative duties.
- Help ensure dispatch and clerical procedures are completed accurately and on time.
- Perform other duties as assigned to support transportation operations.

Skills & Experience

- Experience with Transportation Management Systems (TMS) such as SyteLine, AS400, or similar platforms.
- Strong data entry skills with high accuracy and attention to detail.
- Effective communication skills, both verbal and written.
- Comfortable working in a fast-paced environment with multiple priorities.
- Solid organizational skills and ability to manage time-sensitive tasks.
- Familiarity with shipping and receiving processes and basic logistics workflows.
- Proficiency with Microsoft Office, especially Excel and Outlook.

Application Information

ProTemps thank all applicants for their interest. Only candidates selected for an interview will be contacted. We encourage candidates to create an account on our website and check regularly for new opportunities as they become available.

We look forward to finding out more about you and getting you placed in this role!

Pay: $20.00 per hour

Work Location: In person

📌 Dispatch and Office Coordinator (Calgary)
🏢 ProTemps
📍 Calgary