Sheraton Hamilton Hotel seeks enthusiastic individuals who demonstrate passion for Customer Service and dedication to their work ethic. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us, by providing warm, engaging and personalized service by going above and beyond. We are committed to recruit, train and retain the brightest, most connected and energetic people in the hospitality industry who are also committed and dedicated to customer service, and who believe in spirited teamwork.

The Sheraton Hamilton is currently recruiting for a Full time Accounts Receivable Administrator to join our team

JOB SUMMARY

- Generate, verify, and reconcile group tour, FIT’s, Airline and team master account statements.
- Follow up with customers to verify receipt of statement.
- Make collection calls to outstanding accounts.
- Investigate and respond to guest inquiries regarding accounts, credit card charges, and billing.
- Monitor master account from collecting advance deposits, check-in through checkout, ensuring correctness of billing.
- Prepare and mail invoices and individual travel voucher accounts with proper documentation in the same day as they transferred to Accounts Receivable.
- Prepare group codes and open masters for all unassigned groups on daily event order.
- Research and respond to all credit card inquiries and charge backs within time limits set by credit card companies, processing the necessary adjustments when required.




- Collect rent from commercial tenants and ensure rent is posted monthly
- Any other duties as required.

QUALIFICATION

- 1-2 years of Accounts Receivable experience
- Basic knowledge of Accounts Receivable function
- Solid computer skills, Excel, Word
- Must have strong mathematical skills
- Excellent verbal and written communication skills in English
- Ability to handle high volumes with minimal supervision
- Highly motivated, goal-oriented individual who has an ability to prioritize and manage expectations
- High level of accuracy, efficiency and accountability

PERKS:

- Worldwide hotel discount
- Health/Dental/Vision benefits
- Group RRSP

Interested candidates please apply to this job posting on www.indeed.com Please note that due to high volume of applicants only short-listed candidates will be contacted. Artificial intelligence (AI) is not used to screen, assess, or select applicants. This posting is for an existing vacant position.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job Types: Permanent, Full-time

Pay: $44,000.00-$48,000.00 per year

Benefits

- Dental care
- Extended health care
- RRSP match
- Vision care

Experience:
- Accounts receivable: 2 years (preferred)

Work Location: In person

📌 Accounts Receivable Clerk (Canada)
🏢 Sheraton
📍 Canada