Overview

We are seeking a professional and organized Administrative Assistant/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong clerical skills, proficiency in office software, and excellent communication abilities.

Experience in medical or dental offices is a plus, but not required. This position offers an engaging work environment where attention to detail and organizational skills are highly valued.

Duties

- Manage front desk responsibilities with professionalism and courtesy
- Follow the policies and make sure they are followed by other staff, teachers, and students
- Answer all calls and emails during their shift
- Perform data entry tasks accurately using Microsoft Office and Google Workspace
- Maintain organized filing systems both electronically and physically
- Schedule appointments, confirm bookings, and reschedule as needed
- Provide customer support through email correspondence and in-person interactions
- Assist with bookkeeping tasks including invoicing and record-keeping




- Proofread documents for accuracy and clarity before distribution
- Support office management with administrative tasks such as photocopying, faxing, and mailing
- Ensure the reception area remains tidy and welcoming at all times

Qualifications

- Proven clerical or administrative experience in an academic setting
- Able to work in a fast-paced environment
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
- Strong computer skills including data entry, file and document management
- Excellent organizational skills to multitask efficiently in a fast-paced setting
- Exceptional phone etiquette and customer service skills for front desk interactions
- Attention to detail with strong typing speed for efficient data entry
- Prior experience in academia is a plus but not mandatory
- Bachelor or equivalent required; additional administrative training is advantageous

Pay: $25.00 per hour

Benefits

- Paid time off

Work Location: In person

📌 Administrative employee (Surrey)
🏢 Royal North America College
📍 Surrey