Amazon's Data Intelligence (DI) team within Customer Service builds and deploys a comprehensive data strategy, applying GenAI, ML, Ontology, and NLP to improve the experiences of customer service associates and the underlying platforms.
As Software Development Manager, you will lead software development for an AI/ML development platform that enables CS teams to build, test, deploy, and operate production AI agents and models safely and at speed, bridging data, ML models and production systems.
📌 AI/ML Platform Engineering Manager (Vancouver)
🏢 Amazon
📍 Vancouver
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