Be Part of something local:

At VantageOne Credit Union, we believe in neighbours helping neighbours. Our mission is to provide our communities with access to member-focused advice and high-quality financial services while helping our communities and employees grow.

We are driven by a solid set of values that guide how we work and the experience we create for our members and employees. We are passionate about our Members and Clients, Action Driven in finding ways to innovate and simplify their experience, take Ownership and Accountability for our actions, and continually strive to Be the Best. We are also committed to advancing Diversity, Equity, Inclusion and Reconciliation (DEIR) throughout our organization.

We are looking for an experienced Branch Manager to lead our Vernon Main location. This is a key leadership opportunity for someone who enjoys developing people, building member relationships and turning strategy into action. You will lead the performance and day-to-day operations of our Main Branch Consumer Banking team, creating an environment where employees can do their best work and members receive an exceptional experience.

Working closely with the VP, Consumer Banking and leaders across VantageOne, you will drive business growth, strengthen operational effectiveness, develop a high-performing team and contribute to the continued growth and success of our Credit Union and the communities we serve.

What You'll Do:

As Branch Manager, you will:

· Lead, coach and develop a high-performing team, including direct and indirect reports.

· Create clear expectations and provide ongoing coaching, feedback, recognition and performance management.

· Lead the day-to-day operations of Vernon Main, ensuring strong service levels, effective workflow and appropriate staffing.





· Drive branch business results by identifying opportunities to grow relationships, deepen member connections and achieve established targets.

· Support Consumer Account Managers and other team members in identifying member needs and providing appropriate financial solutions.

· Champion an exceptional and consistent member experience.

· Identify opportunities to improve processes, productivity and service delivery.

· Monitor branch performance and use results and trends to identify opportunities for improvement.

· Ensure branch operations meet Credit Union policies, delegated authorities, regulatory requirements and internal controls.

· Maintain strong oversight of branch cash, security, facilities and operational risk.

· Participate as a member of the Credit Union's management team and contribute to organizational planning, projects and strategic initiatives.

· Lead and support employees through organizational, process, system and operational change.

What You Bring:

You are an experienced financial services leader who knows that strong results come from strong teams and strong relationships.

Ideally, you bring:

· A bachelor’s degree in business, finance or a related field, or an equivalent combination of education and experience.

· 7–10 years of progressive experience in consumer banking and leadership.

· Demonstrated success leading and developing teams.

· Strong knowledge of consumer banking operations, lending practices and financial products.





· Experience driving business development, sales and service results.

· Knowledge of risk management, compliance and operational controls within a financial services environment.

· Strong communication, coaching, decision-making and problem-solving skills.

· The ability to interpret performance information and use KPIs to drive results.

· Comfort working with RFS banking technology, CRM and lending systems.

· The ability to work collaboratively across departments and lead effectively through change.

The Leadership Style We are Looking For:

You don’t need to have all the answers yourself. You do need to know how to build a strong team, set clear expectations, make decisions and help people succeed.

Why VantageOne?

You will join a locally based Credit Union where your leadership has visible impact on employes, members and the community. You will have the opportunity to lead our largest branch, develop people, influence how we deliver consumer banking services and contribute to the future of VantageOne.

We offer a competitive base salary ($85,000.00 to $100,000.00 per year) and benefits package, along with opportunities for career growth and advancement.

To apply, please submit your resume and cover letter to [email protected]. We welcome applications from all interested; however, only those selected for an interview will be contacted.

The successful candidate will be required to meet fidelity bonding requirements, including completion of reference, criminal record, and credit checks.

Pay: $85,000.00-$100,000.00 per year

Benefits

- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Branch Manager, Vernon Main Branch
🏢 VantageOne Credit Union
📍 Vernon