Evaluate the need of each individual seeking space to ensure they meet program mandates.

Assess, intervene, and provide support during crisis situations (e.g., suicide intervention, mental health events and medical distress, etc.)

Determine and provide immediate needs (e.g., food, shelter, clothing, hygiene, medical).

Admit and orient clients to shelter, reviewing guidelines and completing pertinent documents and database entry.

Provide ongoing crisis support, referrals, advocacy, and education surrounding domestic violence.

Provide information and referrals to Harbour House School, Childcare and Support Services participants as applicable.

Work as a team member to enhance the quality of services provided. Provide effective communication with clients and colleagues to maintain program objectives.

Produce effective and detailed documentation of incidents and interactions.

Other duties as assigned.

Experience

Preferred

- 1 - 2 years:



Human Services or other industry related discipline OR experience

Education

Preferred

- Bachelor's degree or better in Human Services or related field
- College Diploma or better in Human Services or related field

Licenses & Certifications

Preferred

- First Aid and CPR Level-C

Skills

Preferred

- Oral and Written Communication
- Critical Thinking
- Ability to exercise valuable judgement

Behaviors

Preferred

- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group

Motivations

Preferred

- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

📌 Crisis Intervention Wkr - Full-time (Lethbridge)
🏢 Young Women's Christian Assoc.
📍 Lethbridge