Customer Service Representative - Kelowna Airport (Winnipeg)

Customer Service Representative - Kelowna Airport (Winnipeg)

19 Sep
|
Enterprise Holdings
|
Winnipeg

19 Sep

Enterprise Holdings

Winnipeg

Founded in 1986, SKYTRAC brings 40 years of experience and is trusted by over 800 customers as a leading provider of LEO satellite and cellular communication services for all aerospace sectors.Trus...

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Founded in 1986, SKYTRAC brings 40 years of experience and is trusted by over 800 customers as a leading provider of LEO satellite and cellular communication services for all aerospace sectors. Trusted by operators, organizations, and OEMs, SKYTRAC provides critical capabilities such as medical data transfer, video streaming, real-time HUMS, and more over Iridium Certus® and cellular networks. Today, we’re still growing, innovating, and investing in our people.

Learn more about what we do The Prospect

SKYTRAC is a leader in transforming aviation communication through cutting-edge satellite and cellular technologies. Trusted by operators, OEMs, and organizations worldwide, SKYTRAC serves over 800 customers across all aerospace sectors. Our Low Earth Orbit (LEO) satellite solutions are redefining connectivity and reshaping the future of aviation.





We are seeking an experienced Structural Design and Airworthiness Engineer to join our Design Approval Organization (DAO). Reporting to the DAO Manager, this role expands SKYTRAC's structural analysis, substantiation, and certification capability to support an increasing volume of concurrent STC development programs. You will lead structural engineering activities across aircraft modification programs, interface with regulatory authorities, and work closely with avionics and systems engineers to deliver compliant, airworthy designs.

This position is open to remote or hybrid candidates, with periodic travel to our Kelowna, BC office required. Relocation support is also available for candidates interested in relocating.

As a Structural Design and Airworthiness Engineer, responsibilities include:

Structural Analysis & Substantiation

Lead structural analysis and substantiation activities for STC programs, including equipment mounting, airframe modifications, and aircraft installations

Perform or direct stress analysis, fatigue analysis, damage tolerance assessments, and repair evaluations as required

Develop and review structural certification deliverables, including substantiation reports, load analyses, and engineering drawings

Ensure designs comply with applicable structural airworthiness requirements (FAR/CAR 23/25/27/29, as applicable)

Certification & Compliance

Develop structural means of compliance and certification plans for STC programs

Prepare and review compliance documentation in support of TCCA, FAA, and EASA certification approvals

Support aircraft surveys and installation reviews to verify structural integrity and compliance

Interface with the DAO Delegate, Transport Canada, and foreign authorities on structural certification matters

STC Program Support

Support multiple concurrent STC development programs in structural engineering capacity

Collaborate with avionics, systems, and mechanical engineers to ensure integrated, airworthy designs

Review and approve supplier structural documentation and equipment qualification data relevant to installation design





Develop Instructions for Continued Airworthiness (ICA) content related to structural inspections and maintenance

Technical Leadership

Serve as the DAO's primary subject matter expert in structures and structural certification

Mentor junior engineers on structural analysis methods and certification documentation requirements

Support DAO governance activities, including ACC participation and process improvement initiatives

What You Bring

Candidate Must Have’s

Engineering degree in Aerospace, Mechanical, or Structural Engineering

Minimum 3+ years of experience in aircraft structural analysis and certification

Professional Engineer (P.Eng.) designation or eligibility

Demonstrated experience with STC structural substantiation and certification approval processes

Strong knowledge of applicable structural airworthiness regulations (FAR/CAR 23/25/27/29)

Proficiency in structural analysis methods and tools (FEM/FEA, classical methods)

Willingness to travel as required

This will make you stand out

Experience with rotorcraft (helicopter) structural certification

Familiarity with avionics equipment installation, structural considerations (tray mounting, rack systems, antenna attachments)

Experience with composite structures analysis and repair

Avionics industry background is an asset

At SKYTRAC, we are a dynamic team of passionate experts. We are driven and dedicated; we take ownership of our work, and we are committed to delivering results. We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do. We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer

A positive and collaborative work culture

Engaging team-building activities

Competitive compensation and comprehensive benefits package

Performance-based bonuses

Additional days off beyond vacation entitlement

This position is for an existing vacancy within our DAO team.

The salary range for this role is $80,000 - $110,000 CAD. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.

📌 Customer Service Representative - Kelowna Airport (Winnipeg)
🏢 Enterprise Holdings
📍 Winnipeg

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