Join Children Believe as an Engagement Specialist, focusing on donor care in a hybrid format. Enhance supporter relationships through excellent service in this impactful role.

In the Engagement Specialist role at Children Believe, you'll play a crucial part in connecting with donors and boosting their loyalty. Your responsibilities will encompass direct interaction via phone and online channels, ensuring all supporters feel valued and well-informed. You will also be involved in processing donations and managing data accuracy in our systems.

Key Responsibilities:



• Provide stellar customer service via multiple communication channels • Process donations and maintain donor information accurately • Develop strategies to enhance supporter retention rates • Manage correspondence and follow-up activities efficiently • Collaborate with the Supporter Operations & Engagement team

Requirements: • Minimum two years in customer service settings • Proven ability to actively listen and empathize • Solid English verbal and written communication • Familiarity with CRM systems is an asset • Flexible to work varying hours, including potential overtime

Your efforts will help build lasting connections between Children Believe and its valued supporters.

📌 Engagement Specialist Donor Care Hybrid (Winnipeg)
🏢 Children Believe
📍 Winnipeg