Founding Operations Manager

Fleet Maintenance & Commercial Services Division

Kamloops, BC

Have you ever wanted the opportunity to build a commercial fleet service operation your way?

We're launching a new fleet maintenance and commercial vehicle service division in Kamloops and are seeking an experienced leader to join us at the ground floor. This is a rare prospect to help design, build, and grow a business from its earliest stages while being supported by an established and financially stable company.

The successful candidate will work directly with ownership during the planning and development phase, helping shape the systems, staffing, service offerings, operating procedures, and culture that will define the division for years to come.

Location The division will be based in the Dallas/Campbell Creek area of Kamloops, BC, approximately 15 minutes east of the city centre.

We are seeking candidates who currently reside in Kamloops or within a reasonable commuting distance, or who are planning to relocate to the area. The successful candidate will be expected to maintain a regular on-site presence during and after the launch, and growth phases of the operation, however the opportunity to remotely work-from-home in the initial planning stages is acceptable, more details to follow.

Our company operates from a 27,000-square-foot facility in Kamloops and is reclaiming approximately 17,000 square feet of additional warehouse space in April 2027. Several thousand square feet have been earmarked for the initial launch of this division, with substantial expansion capacity available as customer demand and growth opportunities warrant.

About the Opportunity

Our vision is to create a dedicated fleet-focused maintenance and service operation unlike anything currently available in the region. The business will initially support our own fleet while actively pursuing commercial fleet customers throughout Kamloops and the surrounding area.

Services will include a combination of:

- Fleet maintenance programs
- Light-duty commercial vehicle repair
- Preventive maintenance services
- Mobile fleet service
- Vehicle pickup and delivery
- Fleet management support

We are preparing for a phased launch, including mobile service operations ahead of the full facility opening.

Planned Launch Timeline





We are currently in the planning and development phase, with a targeted full facility launch in April 2027.

Mobile fleet service operations are expected to begin as early as Fall 2026, allowing us to establish customer relationships and generate operational momentum ahead of the full launch.

Several thousand square feet of dedicated warehouse space is being allocated for the division, with the ability to expand as the business grows.

What You'll Do

As the founding Operations Manager, you'll play a key role in building the division from startup through growth.

Responsibilities include

- Assisting with facility planning and shop development
- Helping define operational processes and standards
- Providing input into maintenance and management software development
- Recruiting, hiring, and leading technicians
- Establishing vendor and supplier relationships
- Implementing safety and quality control programs
- Managing daily operations following launch
- Supporting customer acquisition and retention efforts
- Monitoring productivity, profitability, and customer satisfaction
- Helping develop and execute long-term growth plans

This will be a hands-on leadership position during the startup phase. The successful candidate should be comfortable contributing mechanically when required while building the team and systems necessary for future growth.

What We're Looking For

You may currently be a:

- Service Manager
- Shop Manager
- Fleet Maintenance Supervisor
- Operations Manager
- Shop Foreman
- Senior Technician ready to take the next step

The ideal candidate will bring:
- Strong automotive or fleet maintenance knowledge
- Leadership and team-building experience
- Excellent organizational and problem-solving skills
- Experience managing workflow, productivity, and customer service
- The ability to build systems and processes from the ground up
- An entrepreneurial mindset and desire to create something meaningful





Red Seal certification is considered an asset but is not required. Why This Role Is Different

Most leadership positions involve inheriting an existing operation.

This role gives you the opportunity to help create one.

You'll have direct access to ownership, significant influence over key decisions, and the opportunity to build a business that could expand well beyond a single location.

While we expect to launch with a small team, our facility and growth plans have been intentionally designed to support significant expansion as customer demand develops.

Compensation & Benefits

- Starting salary of$100,000 per year
- Performance-based incentive program
- Profit-sharing opportunities tied to divisional success
- Access to company vehicles for business purposes
- Paid participation during the planning and development phase before launch
- Long-term advancement opportunities as the division grows

How to Apply If you've spent your career thinking, "If I had the chance to build a fleet service operation from scratch, here's how I'd do it," we'd like to hear from you. Please respond only through Indeed.

Pay: From $100,000.00 per year

Benefits

- Casual dress
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Application question(s):
- Kamloops, like many markets, faces a shortage of skilled technicians. This role involves hiring and retaining technicians for this new division, what specific strategies would you implement during the first 12 months to attract potential candidates in a limited labour market?
- This role will be hands-on during the early stages and may involve a combination of leadership, technician work, process development, hiring, vendor management, and customer interaction. What interests you most about this type of opportunity?
- Where do you see the greatest opportunity, or greatest room for improvement in commercial fleet maintenance within the Kamloops and Interior BC market?
- You are given a service truck, a small operating budget, one technician, and 3-5 months to build momentum before a new fleet maintenance facility launches. What would your plan be to ensure the greatest chance of success?

Work Location: In person

📌 Founding Operations Manager (Fleet and commercial mechanical services) (Kamloops)
🏢 Load Warrior Logistics
📍 Kamloops